IT Solutions

Complete Support:
From Endpoint to the Cloud

We’ve been providing managed IT services to public and private organizations for over 20 years. With our state-of-the-art data centers, experienced engineers, and as a Microsoft Tier 1 Cloud Solutions Provider (CSP), we are equipped to handle all of your IT needs.

Our Benefits

24x7 Support

Around-the-Clock monitoring, alerting, and response allows us to maximize your technology uptime.

Dedicated Partner

A trusted partner who prioritizes your needs and serves as an extension of your team.

Security Oriented IT

With both an IT and cybersecurity practice, our approach to technology always starts with security.

Solution Confidence

Enjoy customized solutions that meet your strategic and financial needs, delivered in a way that works for you.

Challenged by IT Staffing, Costs, or Management?

You’re not alone. Staying in front of it all is an ongoing effort. As a Managed Service Provider (MSP), we can help alleviate the headaches associated with: 

Cyber-risk and data loss

Network downtime

Insufficient IT staffing

Outdated infrastructure

Managed IT Services

With three unique tiers and the option to have us fully manage everything or co-manage it with your IT staff, we can customize a solution to meet your needs.

Monitoring & Alerting

You’ll get around-the-clock monitoring of your critical network components, timely alerts when a unit goes offline, and prioritized access to our network engineers to get you back up and running.

Network Support

Support for your core network
infrastructure and systems including patch management, data backup, server administration, 24x7x365 monitoring and alerting, help desk, a variety of security components, and much
more.

Network + Workstation

Our most comprehensive option includes everything in the other two tiers plus management of your local workstations. You’ll get full network, system, and endpoint support, period.

What People are Saying

Looking for Other IT Solutions?

Backup & Recovery Services

Never Worry About Data Loss Again

With our backup and disaster recovery services, you can feel confident that your data is secure and accessible even after an incident.
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Public & Private Cloud Hosting

Host Your Data Where You Want It

M.A. Polce is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and a Qualified Multitenant Hoster (QMTH). With Microsoft Azure and our state-of-the-art private data centers located in Upstate NY, you can secure your critical applications with a plan that includes backup and disaster recovery.
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FAQs

Questions? This Might Help:

Managed IT services work well for organizations that are faced with any number of challenges. These include hiring/retaining quality IT staff, managing daily technology support, and funding/supporting aging infrastructure. Outsourcing can significantly improve the efficiency and quality of technology operations. 

Fully-managed IT services are a completely outsourced option in which a third-party provider like M.A. Polce manages and maintains the entire IT environment.

Alternatively, as many organizations already have an IT team in place, M.A. Polce also offers a co-managed model that blends our support, knowledge, and expertise with the existing team.

Managed IT can help save money by using a fixed cost pricing plan that eliminates unexpected technology fees. It can also help prevent the financial risks associated with:

  • -Ransomware attacks, data loss, customer trust, company reputation
  • -Downtime and productivity loss
  • -Finding, hiring, and training new staff when employees leave unexpectedly
  • -Aging infrastructure replacement
  • -Compliance violations

At M.A. Polce, we believe that technology and cybersecurity go hand-in-hand. While many MSP’s focus solely on technology administration, our IT management is done through the lens of security. With 24×7 Managed Detection and Response (MDR) at the core of our deployments, we actively monitor, detect, and isolate cyber-threats.

Company Insights

We Strive To Be The Best

The M.A. Polce Difference:

24/7/365 Operations & Support

Superior Customer Service

30+ Experienced Engineers

SOC 2 &
NIST Compliance

Rapid Incident Response

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