Complete IT Management and Support

Keep your business operational with professionals you trust. From foundational infrastructure support to comprehensive management of your network, systems, and workstations, we’ll actively monitor and manage your IT environment 24x7x365.

Put Your IT Systems In Good Hands

Your business can thrive in today’s digital world with the help of a trusted technology partner who can ensure that your organization stays up-to-date, secure, and operating smoothly.

Reliable Partner

We're committed to building lasting relationships with our clients based on trust, transparency, and mutual success.

Expert Guidance

Get strategic guidance from our team of experienced IT professionals to make informed technology decisions.

Tailored Solutions

We work closely with you to understand your goals and develop services to meet your specific requirements and objectives.

Your Ally for Security Focused, Highly Responsive,
Comprehensive IT Management

Experience the difference of proactive, personalized, and reliable IT support with M.A. Polce. 

Network, Server, and Device Support​

Get 24x7 support for your network infrastructure, servers and devices. Benefit from quick issue resolution and uninterrupted operation for firewalls, M365 Cloud Applications, and other covered network devices. Enjoy optimal performance of your IT ecosystem with our all-inclusive support.

Remote Monitoring and Management

Ensure 24x7 availability of your infrastructure and network devices with performance and predictive failure monitoring. Identify potential issues before they escalate and minimize downtime. Keep your systems up-to-date with the latest security patches and software updates to enhance overall security and stability.

Advanced Security Protection

Get 24x7 Managed Detection & Response (MDR) to proactively detect and respond to cyber threats. With multi-layered protection including anti-virus, DNS-layer security email security, MFA, securty awareness training, and vulnerability scanning, you get safeguarded against various cyberattacks.

Proactive IT Services

Keep your systems optimized, secure, and resilient with proactive maintenance and support services for your IT components such as network, servers, backups, workstations, endpoints, and cloud security. Keep track of your devices with inventory management to streamline IT operations and manage assets efficiently.

Monthly Reporting

See key metrics like ticket data, device inventory, open and closed ticket counts, average response and resolution times, effort, priority levels, and other relevant info. These reports help you evaluate the effectiveness of your program, identify areas for improvement, and make informed decisions about your IT infrastructure.

Success Advisor

Receive personalized guidance from a dedicated advisor who understands your organization's needs. The advisor assesses your needs and feedback regularly to implement proactive measures for optimizing service delivery and facilitate continuous improvement initiatives in the managed IT program.

Savanna working on network service renewals for M.A. Polce's managed it services clients in New York


"If you're in the market for a professional, knowledgeable, and dependable Managed Service Provider, then look no further than M.A. Polce."

Scott L.

Onondaga Free Library​

"We appreciate the partnership that M.A. Polce has brought to our managed IT services. They provide excellent support but also serve as a resource for us to discuss our IT environment and develop plans for improvement, change, and growth."

Rachel S.

Nunn's Home Medical Equipment​

Outsourced IT, In Three Easy Steps

Step 1

First, we’ll learn about your environment and business objectives, then get you a proposal.

Step 2

Next, we’ll evaluate your infrastructure to create a seamless transition plan to integrate our support.

Step 3

Finally, sit back, relax, and forget about the headache of managing your IT… we’ve got you covered!

Managed IT FAQs

Absolutely. Managed IT services provide access to a team of skilled IT professionals with expertise across various technologies and domains. We serve as your trusted IT partner, offering proactive monitoring, maintenance, and support to complement your internal resources and ensure optimal IT performance and reliability.

Signs of outdated IT infrastructure include slow performance, frequent system crashes, security vulnerabilities, and difficulties in scaling to meet growing demands.

Managed IT services play a crucial role in improving an organization’s cybersecurity posture by integrating MDR, other security tools, and proactive maintenance into their IT environment. This holistic approach to cybersecurity enables organizations to detect, respond to, and mitigate cyber threats effectively, ultimately minimizing the risk of security breaches and safeguarding their sensitive data and assets.

Managed IT services offer predictable pricing and cost-effective solutions that maximize your IT investment. By outsourcing your IT management to us, you can reduce overhead costs, improve operational efficiency, and achieve greater ROI compared to maintaining an in-house IT department.

Partnering with a Managed IT service provider like us ensures that your technology needs are in capable hands, allowing you to focus on growing your business and serving your customers. With our reliable support, strategic guidance, and proactive solutions, you gain the peace of mind knowing that your IT infrastructure is optimized for long-term success.

Overcome Your IT Challenges

With the right partner by your side, you have the power to take your business to new heights and achieve your goals with confidence.

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