One Source for Reliable IT Services and Support
Improve the efficiency, quality, and security of your technology operations. M.A. Polce’s IT services help you achieve your business goals with minimal disruption and maximum effectiveness.
Managed IT Services
Real Technology Support
From foundational infrastructure support to comprehensive management of your network, systems, and workstations, Managed IT ensures active monitoring and management of your IT environment 24×7×365.
IT Support Services Retainers
Get the Help You Need,When You Need It
Now, you can get technical or consultation support hours as a standalone service. This means you have the flexibility to get the help you need when you need it.
Cloud Hosting Services
Leverage the Power of Cloud Computing
Cloud services provide organizations with greater flexibility and scalability, allowing them to adjust resources as needed and quickly respond to changes in demand.
Private Cloud
Enjoy the benefits of cloud computing while maintaining full control over your resources, including the hardware, software, and network infrastructure, ensuring high levels of security, privacy, and compliance—an excellent option for those with strict regulatory requirements.
Public Cloud
A flexible and scalable alternative to traditional on-premise infrastructure. With public cloud hosting, businesses can access a range of resources, including storage, computing power, and networking, on an as-needed basis, without the need for large upfront investments.
Hybrid Cloud
Combine the benefits of public and private clouds. It allows organizations to store and process some of their data and applications in a private cloud while utilizing the resources of a public cloud for other workloads. This results in increased flexibility, scalability, and cost efficiency.
Professional IT Services
Modernize Your Network Architecture
Work with M.A. Polce’s solution architects and professional services team to build strategic, scalable, and cost-effective solutions. We’ll modernize your network architecture while simplifying the IT procurement and project management processes.
IT Hardware Purchasing Services
Minimize Costs and Improve Productivity
Streamline the way you purchase the hardware you need to run your business. From laptops and desktops to servers and networking equipment, M.A. Polce can source and deliver the right hardware for your business needs.
Networking & Wireless
We pair high-quality networking and wireless solutions with our skilled and certified engineers to ensure your network is fast, secure, and scalable. There’s nothing we can’t tackle: LAN/WAN, Access Points, Switching, Routing, Firewall, Wireless and Mobility, and VPN/Remote Access.
Storage & Virtualization
Modernize your data center into a state-of-the-art facility with M.A. Polce’s compute, storage, and unified computing solutions. Our professional services team can assist with everything from architecture design to post-implementation support.
Voice Systems (VoIP)
Choose from various Cisco VoIP solutions, including on-premise, hybrid, and cloud. With Cisco-certified voice engineers on staff, we have the expertise to design, implement, and support a full range of VoIP projects.
IT Services FAQs
Why do I need managed IT services?
Managed IT services work well for organizations that are faced with any number of challenges. These include hiring/retaining quality IT staff, managing daily technology support, and funding/supporting aging infrastructure. Outsourcing can significantly improve the efficiency and quality of technology operations.
What's the difference between fully and co-managed IT?
Fully-managed IT services are a completely outsourced option in which a third-party provider manages and maintains an organization’s entire IT environment.
Alternatively, as many organizations already have an IT team in place, a co-managed model blends the managed service provider’s support, knowledge, and expertise with the client’s existing team.
How can managed IT save organizations money?
Managed IT can help organizations save money by using a fixed cost pricing plan that eliminates unexpected technology fees. It can also help prevent the financial risks associated with:
- Ransomware attacks, data loss, customer trust, company reputation
- Downtime and productivity loss
- Finding, hiring, and training new staff when employees leave unexpectedly
- Aging infrastructure replacement
- Compliance violations
How can managed IT help with security?
At M.A. Polce, we believe that technology and cybersecurity go hand-in-hand. While many MSPs focus solely on technology administration, M.A. Polce is different. Because we are both an MSP and MSSP (Managed Security Service Provider) our IT management is done through the lens of security. With our managed cybersecurity service 24×7 Managed Detection and Response (MDR) at the core of our deployments, we actively monitor, detect, and isolate cyber threats.
What makes M.A. Polce different than other vendors?
Two of the most distinguishing characteristics of our hardware purchasing process are that we are laser-focused on building the best solution to fit your needs, and we’re committed to quickly getting a proposal in your hands. We follow all of that up with superior installation and support from our team of experienced engineers.
What are M.A. Polce's areas of expertise?
We are not a warehouse that will sell just anything. Rather, we pride ourselves on staying focused on competencies that include networking, wireless, VoIP, and server/virtualization technologies. Having strong partnerships with Cisco/Meraki, HP, Microsoft, Pure Storage, Nimble, and others, we are able to deliver high-quality solutions, all of which have security at their core.
Why work with a regional professional IT services company versus a national vendor?
Local employees who take pride in the surrounding communities are the engine that drives our work. There is no need to wait for a national vendor to fly someone in from out of state to install your equipment. As IT project management specialists, we have the resources ready to go when you need them. And that means dispatching an engineer if you’re having trouble, too… within hours, not days.
Client Feedback
“If you’re in the market for a professional, knowledgeable, and dependable Managed Service Provider, then look no further than M.A. Polce.” – Scott L.
“We have been working with M.A. Polce for the past two years on a tiered approach evaluating our systems, they are very attentive, have a great attention to detail, and have a very professional team. I would encourage any organization to partner with M.A. Polce.” – Jason C.
“We appreciate the partnership that M.A. Polce has brought to our managed IT services. They provide excellent support but also serve as a resource for us to discuss our IT environment and develop plans for improvement, change, and growth.” – Rachel S.
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