Here's What's Included in Our Managed IT Services: Essentials Tier

Our Essentials Tier provides full support of your network and systems including patch management, updates, backups, 24x7x365 monitoring and alerting, and a variety of security solutions.  Outsourced network support frees up valuable time for organizations that have limited IT staff and helps control costs with fixed monthly pricing.

24x7x365 Critical Infrastructure Availability Monitoring (Servers & Network Devices)

24x7x365 Critical Performance & Predictive Failure Monitoring (Servers)

Unattended Remote Control Agents       

Windows Patch Management (Servers)

24x7x365 Critical Infrastructure Remote and/or On-site Support 

8×5 Help Desk Remote and/or On-site Support   

Critical Infrastructure Vendor Support Case Management             

Network Administration & Support          

M365 Core Applications, Email, Email Security Administration & Support

Server Administration & Support              

Endpoint Protection Administration & Support (Servers)

Uninterruptible Power Supply Support (Network Connectivity)

Printer Support (Workstation/Server Configuration, Network Connectivity)

Network Proactive Maintenance & Updates        

Backup Proactive Maintenance & Support (M365, Local, Off-site)

Server Proactive Maintenance & Updates            

RMM, Endpoint Protection Proactive Maintenance & Updates (Servers)

Device Inventory Management  

Monthly Executive Report           

Monthly Server and/or Workstation Technical Report     

24x7x365 Managed Detection & Response (MDR)

Security Awareness Training       

Multi-factor Authentication         

Email Security   

Endpoint Detection & Response (EDR) (Servers & Workstations)

DNS-Layer Security (Workstations)   

SLA Backed Incident Response Retainer 

Annual Vulnerability Scan     

PLEASE NOTE: All estimates generated by our monthly cost estimator tool are based on standard configurations and may go up or down depending on the client environment and any required customization.

Monthly Cost Estimator

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