M.A. Polce Consulting

M.A. Polce Insights

Author: Bea Ewing
Date: October 31, 2016
Collaboration with Cisco Spark

One of the main keys to success for any team or business is good communication. The need to communicate effectively and timely is more critical than ever due to advances in technology. Email was a huge leap in communication over snail mail and fax machines. But the new technology that is available today could cause email to be lumped in the same category as snail mail and fax machines in the near future. At M.A. Polce, we are helping more and more business answer the key question, “How can we communicate better internally?”

One of the solutions we are providing to our customers is Cisco Spark. Cisco Spark is a business collaboration service that is hosted in Cisco’s cloud infrastructure and allows users to message, meet, or call anyone, anywhere and anytime.

There are a few different ways to incorporate Spark into your business to streamline communications. Cisco Spark Messaging and Phone service are designed to work together to provide the ultimate collaboration environment but they can also function independently as well!

Spark Messaging

Spark IM capabilities allow users to IM each other, share documents and links, Create rooms based on teams, create groups and have one on one chats. Users do not have to be tied down to the office to use the features. There are mobile apps, a desktop app, and web browser option so that users can stay connected from almost anywhere.

Obviously, when sharing content one of the primary concerns is security. We want to always make sure that our data is safe and secure. With Cisco Spark, data is encrypted both at rest and while in transit, meaning that your data is secure. Only the users who are communicating have the decryption capabilities.

Spark Phone Service

The phone service that Spark offers is a cloud-based SIP solution. Spark is also compatible with select existing Cisco phones as well. When you combine this service and the messaging features Cisco Spark has, you have just unlocked the ultimate collaboration environment where you can IM, call, video conference, share content and more from almost any device, anywhere, at any time.on the model Cisco phone solution you have, Cisco Spark can be used in Hybrid mode, making it ideal for remote offices.

If you are interested in Cisco Spark and want to learn more, contact M.A. Polce today at 800-610-1858 to discuss collaboration and even schedule a demo!

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