Account Executive Job Summary
Business Development · Rome, New York (Remote)
The Account Executive is the primary sales liaison between clients and M. A. Polce Consulting (MAPCI). This position represents the company’s full line of service offerings and works to understand and address client requirements and business needs to propose new products and services. The Account Executive works within the larger sales and marketing team that includes solutions architects and sales support professionals. The Account Executive is responsible for leading efforts to manage assigned accounts and position new services, pursue leads that are assigned, and manage the flow of proposals from opportunity creation through proposal delivery.
Essential Functions:
- Manages assigned accounts and maintains effective communications, acting as liaison between client and M.A. Polce
- Consistently educates clients on M.A. Polce’s products and services
- Follows and supports a stringent sales process, effectively documenting the dialogue and progress of all sales opportunities in the company’s CRM
- Works with product specialists and consultants on solution configurations and pricing to develop proposals in a timely manner
- Effectively registers opportunities with appropriate vendor programs for equipment and product pricing competitive advantage
- Effectively presents client contract renewals and service upgrades
- Maintains correct forecasting and sales stage status of all opportunities, providing accurate estimation of close dates and timelines
- Develops and implements account strategies to meet / exceed revenue objectives
- Effectively identifies new revenue opportunities by conducting a client based needs analysis
- Attains and maintains appropriate certifications and knowledge required to effectively represent MAPCI solutions and technologies
- Demonstrates the ability to listen to client’s concerns and works with the M.A. Polce operations team to resolve service issues
In the performance of their respective tasks and duties all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision
- Interact professionally with other employees, customers and suppliers
- Work effectively as a team contributor on all assignments
- Foster, promote, and contribute to a positive team environment throughout the company
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees/organizations
Required Qualifications:
- Minimum of 3 years sales experience
- Ability to travel to client locations
- Proficient in Microsoft Office / M365 Apps specifically Outlook, Excel & Word
- Ability to pass a background check
To perform the job successfully, an individual possess the following competencies:
- Analytical—the individual synthesizes complex or diverse information
- Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
- Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings
- Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness
- Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions
- Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans
- Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly
Education:
- Two or four year college degree or equivalent experience with emphasis on business, information technology, sales, or related field
